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Background
Established firms with successful market presences in
very competitive markets. Multiple product lines in
place. Family owned for many years. Two partners with
50/50 ownership. Business processes inconsistent within
the various business units.
Owners Goals
The
two owners wish for cooperation with each other. Both
owners look for the continuation of their respective
businesses to their children. Improved financial
controls are required to deal with the diversity and
change in the various business units.
Actions taken
-
Over
many years and three Kraft consultants, coaching and
counseling of the two owners to help them manage their
differences.
-
Establishment of a process to uncover and support the
next generation’s roles in the business with good
results.
-
Review and improvement of financial and costing systems
-
Set
up and continuation of inventory control system for the
production nursery and distribution centers.
-
Senior management development to allow owners to achieve
personal goals.
-
Sales
and customer service training including the use of
Spanish translators
Results
The owner’s goals were met for business process
improvement and succession planning. |
